Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and allowing us to analyze how our website is used.

2. How We Use Cookies

ShineLight Portal uses cookies for various purposes to enhance your experience on our website:

• Essential Functionality: To enable basic website functions and security
• User Preferences: To remember your cookie preferences and settings
• Analytics: To understand how visitors use our website and improve performance
• Communication: To track newsletter subscriptions and form submissions

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

• Session cookies for maintaining your browsing session
• Security cookies to protect against unauthorized access
• Cookie consent preferences

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

• Google Analytics cookies to track website usage
• Page view and session duration tracking
• Traffic source and user behavior analysis

3.3 Functional Cookies

These cookies enhance your browsing experience by remembering your preferences:

• Language and region preferences
• Form data to prevent re-entry
• Newsletter subscription status

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

• Social media integration cookies
• Advertising network cookies
• Conversion tracking for marketing campaigns

4. Third-Party Cookies

We may use third-party services that set their own cookies on our website:

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

5.2 Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Updating Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our footer
• Clearing your browser cookies and revisiting our site
• Using the cookie management tools in your browser

6. Cookie Retention Periods

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Preference cookies: 1 year
• Analytics cookies: 26 months (Google Analytics default)
• Marketing cookies: Varies by provider, typically 30 days to 2 years

7. Impact of Disabling Cookies

Disabling certain cookies may affect your browsing experience:

• Necessary cookies: Website may not function properly
• Analytics cookies: We cannot improve our website based on usage data
• Functional cookies: You may need to re-enter preferences each visit
• Marketing cookies: You may see less relevant advertisements

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this policy and notify users through our website or cookie banner.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: